Scott Slusher
About Scott Slusher
Scott Slusher is a Senior Support Analyst currently employed at PowerPlan, Inc. He has over a decade of experience in implementation and support roles within the technology sector, having previously worked at IDEA and SEDC.
Current Role as Senior Support Analyst
Scott Slusher currently serves as a Senior Support Analyst at PowerPlan, Inc., a position he has held since 2019. In this role, he is responsible for providing technical support and solutions to clients, ensuring effective use of PowerPlan's software products. His experience in support roles contributes to his ability to address client needs efficiently and enhance user satisfaction.
Previous Experience at PowerPlan
Before his current position, Scott Slusher worked at PowerPlan, Inc. as a Support Analyst from 2018 to 2019. During this year, he focused on assisting customers with software-related inquiries and troubleshooting issues. His tenure at PowerPlan provided him with valuable insights into the company's operations and customer service protocols.
Experience at IDEA
Scott Slusher was employed at the Industry Data Exchange Association, Inc. (IDEA) as a Lead Implementation Specialist from 2016 to 2018. In this role, he led implementation projects, helping clients integrate IDEA's solutions into their operations. His work contributed to improving client engagement and operational efficiency during his two years at the organization.
Career at SEDC
Prior to his roles at IDEA and PowerPlan, Scott Slusher worked at SEDC as a Senior Implementation Specialist from 2007 to 2016. Over nine years, he specialized in implementing software solutions for clients, ensuring successful deployment and user adoption. His extensive experience at SEDC laid the groundwork for his subsequent roles in support and implementation.
Education and Academic Background
Scott Slusher studied at Pfeiffer University, where he earned a Bachelor of Business Administration (BBA) with a focus on Management Information Systems. This educational background provided him with a solid foundation in business principles and technology, which he applies in his professional roles.