Martin K.
About Martin K.
Martin K. is an experienced Account Manager currently working at PowerUs in Berlin. He has held various roles in customer service and management across several companies, including Jens Ackermann Berlinraum and Philip Morris International.
Current Role at PowerUs
Martin K. serves as an Account Manager at PowerUs since 2022. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His work involves building relationships with clients and addressing their needs effectively. Martin's experience in account management contributes to the overall success of the company.
Previous Experience in Real Estate
Before joining PowerUs, Martin worked at Jens Ackermann Berlinraum as an Immobilienmakler from 2020 to 2022. During his two years in this position, he gained valuable insights into the real estate market in Berlin. His responsibilities included assisting clients in buying and selling properties, which enhanced his skills in negotiation and client relations.
Experience in Customer Success Management
In 2022, Martin held the position of Customer Success Manager at Homeday GmbH for six months. His role focused on ensuring that customers received optimal service and support. This experience further developed his abilities in customer engagement and problem-solving, which are essential in his current role.
Educational Background in Cultural Anthropology
Martin K. studied at Johannes Gutenberg University Mainz, where he pursued a Master of Arts in Kulturelle Anthropologie from 2011 to 2018. His academic background provided him with a deep understanding of cultural dynamics, which can be beneficial in his professional interactions and client management.
Diverse Work History
Martin has a varied work history that includes roles such as Store Manager at Philip Morris International, Servicekraft at Computerspielemuseum Berlin, and Customer Care Professional at tink GmbH. These positions, held between 2017 and 2022, allowed him to develop a broad skill set in customer service, management, and operational support.