Brian Allan
About Brian Allan
Brian Allan serves as a Department Manager at PRA Group in Kilmarnock, United Kingdom, where he has worked since 2011. He also holds a position as a Customer Engagement Specialist at Tenron Credit Management Ltd and has a background in customer service from beCogent Ltd.
Work at PRA Group
Brian Allan has served as a Department Manager at PRA Group since 2011. His tenure at the company spans over 13 years, during which he has contributed to the organization's operations in Kilmarnock, United Kingdom. PRA Group, listed on Nasdaq under the ticker PRAA, specializes in purchasing and collecting non-performing loans. Allan's role involves overseeing departmental functions and ensuring effective management of resources.
Current Role at Tenron Credit Management Ltd
In addition to his position at PRA Group, Brian Allan has worked as a Customer Engagement Specialist at Tenron Credit Management Ltd since 2016. His responsibilities in this role include engaging with customers and managing their inquiries in Irvine, North Ayrshire, United Kingdom. This position has allowed him to utilize his customer service skills and enhance client relationships.
Previous Experience at beCogent Ltd
Before joining PRA Group, Brian Allan worked as a Customer Service Agent at beCogent Ltd from 2005 to 2007. This role, which lasted for two years, was also based in Kilmarnock, United Kingdom. His experience at beCogent Ltd provided him with foundational skills in customer service and support.
Education and Expertise
Brian Allan studied at the University of the West of Scotland from 2001 to 2005, where he earned an Associate’s Degree in Media Theory and Production. This educational background has equipped him with knowledge relevant to media and communication, which may complement his roles in customer engagement and management.