Dashanna Carr
About Dashanna Carr
Dashanna Carr is an Operations Manager at PRA Group, where she has worked since 2021. She holds a Bachelor's degree in Business Administration and Management from National College and has previous experience in roles such as Benefits Examiner and Area Manager.
Current Role at PRA Group
Dashanna Carr serves as the Operations Manager at PRA Group, a position she has held since 2021. In this role, she is responsible for overseeing various operational functions within the organization. Her focus includes enhancing efficiency and ensuring that customer service standards are met. Dashanna's experience in operations management contributes to her ability to implement effective strategies that align with the company's objectives.
Previous Experience in Operations Management
Prior to her role at PRA Group, Dashanna Carr worked as an Area Manager at Strickland Brothers 10 Minute Oil Change from 2016 to 2020. In this capacity, she managed multiple locations, focusing on operational efficiency and staff management. Before that, she served as a Benefits Examiner at The Standard General Insurance Company from 2014 to 2016, where she gained valuable insights into administrative processes and customer service.
Education and Expertise
Dashanna Carr earned her Bachelor's degree in Business Administration and Management from National College, where she studied from 2006 to 2008. Her educational background provides a solid foundation for her career in operations management. She is recognized as an MS Office 'power-user', demonstrating proficiency in Word, Excel, PowerPoint, Access, and Outlook, which supports her administrative capabilities.
Skills in Administrative Functions
Dashanna Carr possesses extensive experience in outreach, recruitment, enrollment, and trainee follow-up. Her strong administrative skills enable her to manage comprehensive functions effectively. She emphasizes customer centricity in all initiatives, consistently aiming to meet and exceed expectations for both customers and employers. Additionally, she has advanced skills in order management systems, including E-workforce and OMS.