Glen S.

Customer Service Representative @ PRA Group

About Glen S.

Glen S. is a Customer Service Representative at G4S, where he has worked in security customer service for eight years. He utilizes his entrepreneurial experience to enhance his people skills and aims to advance within the company.

Work at G4S

Glen S. has been employed at G4S since 2016, serving as a Security Customer Service Representative. Over the past eight years, Glen has worked in various locations across the UK, gaining extensive experience in the security and customer service sectors. This role involves ensuring safety at events and providing high-quality customer service, which Glen emphasizes through strong one-to-one people skills.

Background

Glen S. has a background that includes running their own business prior to joining G4S. This entrepreneurial experience has been beneficial in their current role, allowing Glen to apply practical skills and insights gained from managing a business to enhance customer interactions and service delivery.

Customer Service Skills

Glen S. emphasizes the importance of one-to-one people skills in their role as a Customer Service Representative. This focus on personal interaction helps to provide exceptional customer service and contributes to maintaining safety at events. Glen's approach is centered on understanding customer needs and ensuring a positive experience.

Career Aspirations

Glen S. aspires to advance within G4S, leveraging skills acquired from previous business experience. This ambition reflects a commitment to professional growth and a desire to contribute further to the company. Glen's proactive approach to career development is evident in their efforts to utilize past experiences in their current role.

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