Ruaridh Heath
About Ruaridh Heath
Ruaridh Heath is a Customer Support Team Agent at PRA Group in Kilmarnock, Scotland, with a Master's degree in Politics and International Relations from the University of Aberdeen. He has a strong interest in renewable energies and aims to enter the technology and sustainability sectors.
Work at PRA Group
Ruaridh Heath has been employed at PRA Group (Nasdaq: PRAA) since 2021, serving as a Customer Support Team Agent. He operates within the vulnerable customers department at PRA Group (U.K.) Ltd., located in Kilmarnock, Scotland. His role involves providing support and assistance to customers, ensuring their needs are met effectively.
Education and Expertise
Ruaridh Heath studied at the University of Aberdeen from 2016 to 2020, where he earned a Master of Arts (MA) degree in Politics and International Relations. His educational background equips him with a solid understanding of complex social and political issues, which he applies in his professional endeavors.
Background
Ruaridh Heath completed his secondary education at Hutchesons' Grammar School from 2010 to 2016. Following his studies, he gained various customer service experiences, including roles at The Dune Group, Dixons Retail, and Co-op, where he developed skills in customer interaction and sales.
Career Interests
Ruaridh Heath has a strong interest in renewable energies, climate risk assessment, and sustainable practices. He aims to transition into technology and sustainability sectors, focusing on operations, commercial roles, supply chain, and logistics. His interests also extend to the digitisation of the economy, including cryptocurrencies and AI software.
Work Ethos
Ruaridh adheres to a work ethos centered around the four D's value chain: decarbonise, digitalise, decentralise, and distribute. This framework guides his approach to work and aligns with his interests in sustainability and technology.