Tanika Gatling
About Tanika Gatling
Tanika Gatling is an Operations Manager at PRA Group, where she has worked since 2014, focusing on enhancing customer experience and managing a team of over 20 Debt Recovery Representatives. Based in Norfolk, Virginia, she has previously held a position at Cox Communications as a Senior Solutions Specialist.
Work at PRA Group
Tanika Gatling has served as Operations Manager at PRA Group since 2014. In this role, she oversees a team of more than 20 Debt Recovery Representatives. Her responsibilities include managing customer financial solutions and enhancing customer experience while maintaining the company's integrity. Based in Norfolk, Virginia, she plays a significant role in the operational success of the organization.
Previous Experience at Cox Communications
Before joining PRA Group, Tanika Gatling worked at Cox Communications as a Senior Solutions Specialist from 2011 to 2014. In this position, she developed skills in customer service and solutions management, which contributed to her expertise in operations management. Her experience at Cox Communications laid the foundation for her subsequent role at PRA Group.
Community Involvement
Tanika Gatling is based in Norfolk, Virginia, where she actively contributes to the local community through her professional role. Her work at PRA Group involves not only managing operations but also engaging with community initiatives that support financial literacy and customer empowerment.
Leadership and Team Management
As Operations Manager at PRA Group, Tanika Gatling leads a team of over 20 Debt Recovery Representatives. She focuses on fostering a collaborative environment that prioritizes customer financial solutions. Her leadership style emphasizes integrity and customer experience, which are critical to the team's success.