Ti'lon Paige
About Ti'lon Paige
Ti'lon Paige is a Senior Benefits Analyst at PRA Group, where he has worked since 2020. He has a diverse background in benefits analysis and marketing, with previous roles at BMW Financial Services and Virginia Commonwealth University.
Current Role at PRA Group
Ti'lon Paige has been serving as a Senior Benefits Analyst at PRA Group since 2020. In this role, he is responsible for ensuring the accuracy of Health Savings Accounts and 401(k) Accounts, while staying informed about IRS limits and regulatory changes. He conducts regular audits to verify that data is accurately transferred through integration files to vendors and internally to payroll for processing. Additionally, he participates in developing automated processes aimed at enhancing quality, productivity, and customer service within the organization.
Previous Experience at BMW Financial Services
Prior to joining PRA Group, Ti'lon Paige worked at BMW Financial Services as a Benefits & Wellness Analyst from 2016 to 2020. During his four years in this position, he was involved in various aspects of employee benefits and wellness initiatives, contributing to the overall management of employee programs in the Richmond, Virginia area.
Educational Background
Ti'lon Paige holds a Bachelor of Science (B.S.) degree in Marketing from Virginia Commonwealth University, which he completed from 2010 to 2014. He also studied Italian Language and Culture at Instituito San Francesco, where he earned a Bachelor's degree in 2010. His educational background provides a strong foundation for his roles in benefits analysis and employee communications.
Experience at Virginia Commonwealth University
Ti'lon Paige has held multiple positions at Virginia Commonwealth University. He worked as a Marketing Coordinator in the Dean's office of the School of Engineering from 2011 to 2012. Additionally, he served as a Title IV and Federal Work Study Assistant from 2015 to 2016, and as a Communications Coordinator for the School of Social Work from 2013 to 2014. His diverse roles at the university contributed to his skills in communication and program management.
Customer Service and Employee Communication
In his current role, Ti'lon Paige provides customer service to employees regarding eligibility and enrollment in benefit plans, addressing all benefit-related inquiries. He also participates in the development and maintenance of the employee communications program, which includes preparing written policies and procedures and updating the internal website to ensure employees have access to relevant information.