Juliann Forbes
About Juliann Forbes
Juliann Forbes is the Lead Customer Success Manager at Preset, with a background in engineering and customer management. She has previously worked at NASA Jet Propulsion Laboratory and Keysight Technologies, and holds a Bachelor of Science in Electrical and Electronics Engineering from New York University.
Current Role at Preset
Juliann Forbes serves as the Lead Customer Success Manager at Preset, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Preset's solutions. Her responsibilities include managing customer relationships and providing support to optimize the user experience. Based in the San Francisco Bay Area, she contributes to the company's mission of delivering high-quality data visualization tools.
Previous Experience at NASA Jet Propulsion Laboratory
Juliann Forbes worked at NASA Jet Propulsion Laboratory in two capacities. She was an Engineering Tool Development team member from 2018 for 11 months, where she contributed to the development of engineering tools. Earlier, in 2017, she served as a Software Engineering Intern for 11 months, gaining experience in software development within a high-stakes environment. Both roles were located in the Greater Los Angeles Area.
Career at Keysight Technologies
At Keysight Technologies, Juliann Forbes held multiple positions from 2019 to 2022. Initially, she worked as a Global Account Manager for two years, where she managed key accounts and developed customer relationships. Following this role, she transitioned to a Solutions Engineer position for one year, focusing on providing technical solutions to clients. Both roles were based in Santa Clara, California.
Education in Electrical and Electronics Engineering
Juliann Forbes earned a Bachelor of Science in Electrical and Electronics Engineering from New York University. Her education provided her with a strong foundation in engineering principles and practices, which she has applied throughout her career. This academic background supports her technical expertise in various roles within the technology and engineering sectors.
Experience at New York University
Juliann Forbes worked at New York University from 2016 to 2019. She served as the Head of Network Operations and was also a Teaching Assistant. In these roles, she was involved in managing network operations and supporting students in their academic pursuits. This experience in a higher education environment contributed to her skills in leadership and technical support.
Internship Experience
Juliann Forbes gained valuable internship experience early in her career. She worked as a Data Science Intern at Alef Mobitech for six months in 2016, where she developed skills in data analysis. Additionally, she completed an internship at NASA Jet Propulsion Laboratory as a Software Engineering Intern in 2017 for 11 months, further enhancing her technical capabilities in a prestigious organization.