Alysha Naiem
About Alysha Naiem
Alysha Naiem is a Case Manager at PrimaryBid, where she has worked since 2021. She has a background in complaints management and fraud investigation, with previous roles at Equifax, KPMG, and Huntswood, and holds a Bachelor of Arts in criminology and sociology from the University of Central Lancashire.
Work at PrimaryBid
Alysha Naiem has been employed at PrimaryBid as a Case Manager since 2021. In this role, she demonstrates a proactive approach in dealing with vulnerable customers and preventing fraud and money laundering. Her responsibilities include managing customer cases and ensuring compliance with relevant regulations.
Previous Experience at Equifax
Before joining PrimaryBid, Alysha worked at Equifax as a Complaints Manager for a period of five months in 2020. Her role involved addressing customer complaints and ensuring effective resolution processes in Leeds, England.
Background in Criminology and Sociology
Alysha studied at the University of Central Lancashire, where she earned a Bachelor of Arts (BA) in criminology and sociology from 2011 to 2014. Her academic focus included a diverse range of topics such as sex, violence and strategies, drugs and society, and theories of punishment.
Dissertation Research
Alysha conducted a dissertation on the topic 'how does the media create and portray a moral panic in society?' She achieved a high score of 69%, which was just 1% short of a first-class mark. This project showcased her strong skills in conducting independent research.
Career History in Complaints and Fraud Investigation
Alysha has extensive experience in complaints handling and fraud investigation. She worked as a Contractor - complaints handler at Huntswood in 2017 and 2018, and as a Fraud Investigator at Shop Direct from 2012 to 2014. Additionally, she held positions at KPMG as an Analyst and at Building Validation Solutions Ltd as a Case Manager.