Donna Woolard

Customer Service Representative @ PrimaryBid

About Donna Woolard

Donna Woolard is a Customer Service Representative with extensive experience in banking and legal sectors. She has worked at the Royal Bank of Scotland for over two decades, focusing on customer relationships and financial management.

Work at PrimaryBid

Donna Woolard has been employed at PrimaryBid as a Customer Service Representative since 2021. In this role, she focuses on providing support to customers and addressing their inquiries related to financial services. Her experience in customer service allows her to effectively assist clients in navigating their banking needs.

Experience at Royal Bank of Scotland

Donna Woolard has a long tenure at the Royal Bank of Scotland, where she has worked for 22 years. In the latter part of her career, she served as a Premier Banking Manager, managing high-value client relationships and ensuring their banking requirements were met. Her extensive experience in this role has contributed to her expertise in customer relationship management.

Paralegal Experience

Before her career in banking, Donna Woolard worked as a Paralegal at McClure Naismith from 1988 to 1989 and at Levy & McRae from 1989 to 1990. During her time at these firms, she gained valuable legal knowledge and skills that have complemented her subsequent roles in customer service and banking.

Education and Expertise

Donna Woolard studied at Kilmarnock Technical College, where she earned a Higher National Certificate (HNC) in Business Studies from 1985 to 1986. She furthered her education at Glasgow Caledonian University, obtaining a Higher National Diploma (HND) in Legal Studies from 1986 to 1988. Her educational background supports her professional expertise in both legal and business contexts.

Background and Career Development

Donna Woolard attended James Hamilton Academy in Kilmarnock from 1979 to 1985. Her career spans several roles, beginning as a Paralegal before transitioning into banking. She is currently focused on helping clients achieve their financial goals and is actively seeking new challenges in her career.

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