Dilorom Azamova, MBA
About Dilorom Azamova, MBA
Dilorom Azamova is an Analytics Analyst specializing in Product Marketing and Voice of Customer at PrismHR. She has a diverse background in marketing and analytics, with experience at organizations such as EPAY Systems and the British Council.
Current Role at PrismHR
Dilorom Azamova serves as an Analytics Analyst in Product Marketing and Voice of Customer (VoC) at PrismHR. In this role, she drives cross-functional collaboration to foster a customer-focused organizational culture. She leads product marketing initiatives for various solutions, including Analytics, Learning Management, and Managed Services. Azamova is responsible for capturing and synthesizing critical insights from customer feedback, which informs the go-to-market strategy, product development, sales, and operational improvements.
Previous Experience
Prior to her current position at PrismHR, Dilorom Azamova worked at EPAY Systems as an Analytics Analyst focusing on Customer Marketing and Insights from 2019 to 2021. She also held internships at the British Council and Lynn Hazan & Associates, where she gained experience in marketing and market research. Additionally, she served as a Graduate Assistant and Research Assistant at North Central College, contributing to program marketing and management efforts.
Educational Background
Dilorom Azamova holds a Master of Business Administration (MBA) from North Central College, which she completed from 2016 to 2018. She also earned a dual degree in Economics and Psychology from the same institution between 2012 and 2016. Azamova studied Business Administration at the University of Westminster for one year in 2011. Furthermore, she achieved a certification in Business Analytics from The Wharton School in 2019.
Skills and Responsibilities
In her role at PrismHR, Dilorom Azamova is tasked with analyzing client feedback throughout the customer journey to identify trends and patterns. She manages the Voice of Customer and Customer Advisory Board programs, ensuring that insights are effectively communicated to enhance the company's strategies and operations. Her work emphasizes the importance of understanding customer needs and experiences.