Jennifer Romano, Cspo
About Jennifer Romano, Cspo
Jennifer Romano serves as the Director of Product Management at Prism HCM, where she leverages her extensive experience in the Professional Employer industry to enhance product strategy. With a background in customer support and management roles at PrismHR, she specializes in developing efficient solutions for various service providers.
Current Role at PrismHR
Jennifer Romano serves as the Director of Product Management at PrismHCM, a position she has held since 2022. In this role, she focuses on developing product strategies that align with customer needs and market trends. Her experience in the Professional Employer industry informs her approach to product management, allowing her to create solutions that enhance efficiency and drive revenue.
Previous Experience at PrismHR
Before her current role, Jennifer Romano held several positions at PrismHR. She worked as a Senior Product Manager from 2020 to 2022, where she contributed to product development and management. Additionally, she served as a Product Manager from 2018 to 2020, a Manager of Tier 1 Customer Support from 2016 to 2018, and a Manager of Tier 2 Customer Support for six months in 2018. Her diverse roles at PrismHR have provided her with a comprehensive understanding of customer support and product management.
Career Background
Jennifer Romano has a varied career background that includes significant roles in administration and account management. She worked as the Director of Administration at A-1 Moving & Storage from 2005 to 2010. Additionally, she was a Regional Account Manager I at BenefitMall from 2012 to 2015. These experiences have contributed to her strong ability to build customer relationships and develop high-value solutions.
Education and Qualifications
Jennifer Romano studied Accounting at Broward Technical Colleges from 1998 to 1999. She also attended Palm Beach State College, where she earned an Associate of Arts (A.A.) in Business Administration and Management from 2004 to 2008. Her educational background supports her expertise in product management and administration.
Specialization in Professional Employer Industry
Jennifer Romano specializes in creating high-value, time-saving solutions for Professional Employer Organizations (PEO), Administrative Services Organizations (ASO), Human Capital Management (HCM), Human Resource Outsourcing (HRO), and staffing service providers. Her focus on these areas allows her to address the specific needs of clients within the industry.