Jodi Vickery
About Jodi Vickery
Jodi Vickery is an Application Support Analyst with a background in retail management and customer success. She has worked for several companies, including American Eagle Outfitters and Billshark, and holds a Bachelor of Science degree in Ecology and Evolutionary Biology from the University of Tennessee, Knoxville.
Current Role at PrismHR
Jodi Vickery serves as an Application Support Analyst at PrismHR, a position she has held since 2021. In this role, she is responsible for providing technical support and solutions for application-related issues. Her expertise contributes to the efficient operation of software applications within the organization.
Previous Experience at BILLSHARK
Prior to her current role, Jodi Vickery worked at BILLSHARK from 2018 to 2021. She began as a Customer Success Specialist, where she focused on enhancing customer satisfaction and retention. Later, she advanced to the position of Manager - Cancellations Operations, overseeing cancellation processes and operations for one year.
Experience at AMERICAN EAGLE OUTFITTERS INC.
Jodi Vickery has significant experience with AMERICAN EAGLE OUTFITTERS INC., where she worked in various capacities from 2011 to 2018. She started as a Stock Lead, managing inventory and stock levels for five years. She then transitioned to the role of Assistant Manager for seven months, where she assisted in store operations in Massachusetts.
Background and Education
Jodi Vickery studied at the University of Tennessee, Knoxville, where she earned a Bachelor of Science in Ecology and Evolutionary Biology from 2010 to 2015. Her educational background provides her with a strong foundation in scientific principles and analytical skills. Additionally, she attended Girls Preparatory School, contributing to her early education.
Experience at Tailgate Clothing Company
Before her tenure at AMERICAN EAGLE OUTFITTERS INC., Jodi Vickery worked as an Assistant Manager at Tailgate Clothing Company from 2016 to 2017. During her ten-month period in Knoxville, Tennessee, she contributed to store management and customer service initiatives.