Vishal Dagar
About Vishal Dagar
Vishal Dagar serves as the Vice President of Service Delivery at PrismHR, a position he has held since 2021. He has extensive experience in customer service and management, having worked in various roles at companies such as Wipro BPS, EPAY Systems, and Barista Coffee Company.
Current Role at PrismHR
Vishal Dagar serves as the Vice President of Service Delivery at PrismHR, a position he has held since 2021. In this role, he is responsible for overseeing service delivery operations, ensuring that client needs are met efficiently and effectively. His leadership contributes to the overall success of the organization in delivering high-quality services to its clients.
Previous Experience at EPAY Systems, Inc.
Before joining PrismHR, Vishal Dagar worked at EPAY Systems, Inc. as Senior Director of Service Delivery from 2007 to 2021. During his 14 years in this role, he managed service delivery processes and implemented strategies to enhance customer satisfaction and operational efficiency.
Early Career at Wipro BPS and Barista Coffee Company
Vishal Dagar began his career at Barista Coffee Company as a Territory Manager from 2001 to 2003. He later joined Wipro BPS as a Senior Customer Care Executive, where he worked from 2005 to 2007. These early roles provided him with foundational experience in customer service and management.
Education and Academic Background
Vishal Dagar holds a Master of Business Administration (M.B.A.) with a focus on Business, Management, Marketing, and Related Support Services, which he earned from Technology And Management Jobs between 2008 and 2011. He also obtained a Bachelor's Degree in Hotel, Motel, and Restaurant Management from SRM University from 1998 to 2001. His educational background supports his expertise in service delivery and management.
Experience in Hospitality Industry
Vishal Dagar has experience in the hospitality sector, having worked as a Guest Service Officer at Taj Hotels Resorts and Palaces from 2003 to 2005. This role allowed him to develop skills in customer service and guest relations, which have been beneficial throughout his career.