Shanyane Sharpe
About Shanyane Sharpe
Shanyane Sharpe is a Billing & Technology Specialist at Privia Health, where she has worked since 2022. She has extensive experience in customer service and administrative roles across various companies, primarily in the Las Vegas area.
Work at Privia Health
Shanyane Sharpe has been employed at Privia Health as a Billing & Technology Specialist since 2022. In this role, she works from home in North Las Vegas, Nevada. Her responsibilities include utilizing the athena EMR database to research and resolve patient billing queries, as well as educating patients on their financial responsibilities, including deductibles, copays, and coinsurance. She also supports Care Centers by handling billing and payment inquiries and managing high-volume inbound phone calls from patients using a cloud-based phone system.
Education and Expertise
Shanyane Sharpe studied Health and Medical Administrative Services at the Academy of Healing Arts, completing her program in 2010. She also attended the Milan Institute Las Vegas, where she achieved a qualification in Medical Administrative/Executive Assistant and Medical Secretary from 2015 to 2016. Additionally, she studied Medical Insurance Specialist/Medical Biller at Kaplan College-Las Vegas from 2012 to 2013. Her educational background provides her with a solid foundation in medical billing and administrative services.
Background
Shanyane Sharpe has a diverse work history in customer service and administrative roles. She began her career as a Sales Associate at Macy's from 2006 to 2008. Over the years, she has held various positions, including Customer Service Representative at multiple companies, such as Vegas.com, Sykes Enterprises, and Anthem, Inc. She has also worked as a Benefit Verification Specialist II at CVS Health and as a Licensed Benefit Advisor at C3 Customer Contact Channels. Her experience spans several years in the Las Vegas area.
Previous Employment Experience
Before joining Privia Health, Shanyane Sharpe held various positions that contributed to her expertise in customer service and billing. She worked as a Customer Service Representative at companies like TeleTech and Knoah Solutions. Additionally, she served as an Administrative Assistant at Manheim and a Receiving Clerk at Metabasis Therapeutics. Her roles have equipped her with skills in handling customer inquiries, administrative tasks, and billing processes.