Masanobu Ikebe
About Masanobu Ikebe
Masanobu Ikebe is a Customer Support Specialist at project44, with extensive experience in software solutions and multilingual communication.
Current Role at project44
Masanobu Ikebe currently works as a Customer Support Specialist at project44. Based in Tokyo, Japan, he operates in a remote capacity. His responsibilities likely include handling customer queries, resolving technical issues, and ensuring customer satisfaction.
Previous Experience at LivePerson
Before joining project44, Masanobu Ikebe worked at LivePerson as a Technical Account Manager from 2022 to 2023. In this role, he managed client accounts, provided technical support, and ensured the seamless implementation of LivePerson's solutions for a duration of one year. His expertise in technical support and client management was pivotal to his role.
Professional Background in Consulting
Masanobu Ikebe has a diverse consulting background. He worked at Adobe Marketo as a Business Consultant and at Adobe as a Technical Consultant in 2021, each for five months. Prior to this, he held roles at Anaqua as a Technical Support Engineer and Business Consultant between 2019 and 2021. His consultancy roles have enriched his experience in software solutions such as AEM, Marketo, and Anaqua.
Educational Background
Masanobu Ikebe's educational accomplishments include a degree from Waseda University, where he studied from 2015 to 2019. Additionally, he participated in an exchange program at the National University of Singapore, focusing on Political Science and Government from 2016 to 2017. These institutions provided him with a strong academic foundation and diverse perspectives.
Multilingual Proficiency
Masanobu Ikebe is fluent in Japanese, Korean, and English. This multilingual proficiency allows him to communicate effectively in diverse environments and work seamlessly with global companies. His language skills enhance his ability to manage international projects and collaborate with teams across different regions.