Min W.
About Min W.
Min W. is the Team Lead for Customer Support EU at project44 in Denmark, with a background in market research and academic support.
Current Role at project44
Min W. is currently serving as Team Lead for Customer Support EU at project44, based in Denmark. In this role, Min oversees the customer support operations for the European region, utilizing extensive bilingual abilities in English and Chinese to improve service efficiency and customer satisfaction.
Previous Roles at project44
Min W. previously held the position of Support Analyst at project44 from 2018 to 2021. Before that, Min worked briefly as a Market Research Analyst at GateHouse Logistics in Aalborg, Denmark, before its acquisition by project44 in 2018. During the acquisition, Min played a crucial role in merging customer support processes.
Educational Background
Min W. holds a Master's Degree in International Business from EAE Business School, completed in 2017. Min also earned a Bachelor's Degree in Business English from Xihua University, graduating in 2014. This educational foundation has provided Min with a robust understanding of business operations and effective communication skills.
Experience at Chongqing University
From 2014 to 2016, Min W. worked as a Personal Assistant to the Director at the GIOME Research Center, Chongqing University. In this position, Min was involved in supporting academic research and managing administrative tasks, which honed skills in organization and research support.
Skills and Expertise
Min W. is fluent in both English and Chinese, bringing these language skills to enhance the customer support operations at project44. With a deep understanding of European market dynamics and a strong background in market research, Min effectively leads and strategizes for the customer support team in the EU region.