Nat S.
About Nat S.
Nat S. is a Customer Success Manager at project44 with over 25 years of experience in customer success and client services roles, particularly in the technology and telecommunications sectors.
Title
Nat S. holds the position of Customer Success Manager at project44. Nat has an extensive career in customer success and client services, showcasing a deep understanding of client management and client-facing roles.
Current Role at project44
Nat S. is currently working as a Customer Success Manager at project44 in a remote role based in Japan. In this position, Nat utilizes over 25 years of experience in customer success to manage and enhance client relationships, ensuring their needs are met and expectations exceeded.
Previous Experience at Zscaler
From 2021 to 2023, Nat S. served as a Customer Success Manager at Zscaler in a hybrid role based in Tokyo, Japan. This role spanned two years and involved managing client relationships and ensuring the delivery of high-quality customer success services.
Years at Verizon
Prior to Zscaler, Nat S. worked at Verizon as a Client Services Manager for 13 years from 2007 to 2020 in Tokyo, Japan. This long tenure allowed Nat to develop robust relationships with clients and gain in-depth experience in client services management within the telecommunications sector.
Sales Development Experience at Siebel Systems
Nat S. has a strong background in sales development, having worked as a Manager, Sales Development at Siebel Systems. This role lasted from 2000 to 2005 for a duration of five years and provided Nat with critical skills and experience in sales processes and client acquisition.
Early Career at Avaya
Nat S. began their career in 1995 at Avaya, where they worked as a Call Center Specialist for five years. This position laid the foundation for a longstanding career in client services and customer success roles.
Industry Experience
Nat S. has over 25 years of experience in customer success and client services roles, with a significant portion of this experience in the technology and telecommunications sectors. This extensive background has equipped Nat with the skills necessary to manage client relationships effectively in various work environments, including hybrid and remote settings.