Raequan Nelson
About Raequan Nelson
Raequan Nelson is a Customer Support Analyst at project44 with a background in IT support and computer science.
Current Position at project44
Raequan Nelson currently holds the title of Customer Support Analyst at project44, a position he has been in since October 2021. As a Customer Support Analyst, Raequan is involved in addressing customer inquiries and resolving issues to enhance user experience with project44's services. His role directly contributes to maintaining customer satisfaction and ensuring efficient operations within the company.
Previous Experience at Select Rehabilitation
Before joining project44, Raequan Nelson worked as an IT Support Specialist at Select Rehabilitation, based in Glenview, Illinois. He held this position for 10 months, from 2020 to 2021. In this role, Raequan was responsible for providing technical support to staff, troubleshooting IT issues, and ensuring the smooth operation of IT systems within the organization.
Roles at Pomona College
Raequan Nelson has held multiple positions at Pomona College spanning from 2015 to 2020. His roles included serving as an Information Technology Consultant for 4 years, a High Performance Computing Associate for 5 months in 2018, and a Student Engagement Campaign Caller for 3 years. These positions allowed Raequan to accumulate diverse experience in IT consulting, high-performance computing, and customer engagement.
Work at The Rick and Susan Sontag Center for Collaborative Creativity
Raequan Nelson worked at The Rick and Susan Sontag Center for Collaborative Creativity, also known as the Hive, as a Service Operations Specialist from 2016 to 2017. During his year at the Hive, Raequan was involved in supporting service operations, contributing to the center's mission of fostering creativity and collaborative problem-solving amongst students.
Educational Background
Raequan Nelson studied Computer Science at Pomona College, where he obtained a Bachelor of Arts (BA) degree between 2015 and 2020. Before attending Pomona College, he completed his high school education at North Star Academy Charter School of Newark, graduating with a high school diploma and a GPA of 4.34, from 2011 to 2015.