Brock Sorenson
About Brock Sorenson
Brock Sorenson is a Customer Success Manager currently employed at Prolific in London, England. He holds a Bachelor of Science in Marketing and Entrepreneurial Management from the University of Minnesota and has extensive experience in customer success and account management roles.
Work at Prolific
Brock Sorenson currently serves as a Customer Success Manager at Prolific, a role he has held since 2024. He is based in London, England, United Kingdom. In this position, he focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from Prolific's offerings. His experience in customer success and account management contributes to his effectiveness in this role.
Previous Experience in Customer Success
Before joining Prolific, Brock Sorenson worked at Vendr as a Senior SaaS Consultant from 2021 to 2023 in London, England. His responsibilities included advising clients on software purchasing decisions and optimizing their SaaS portfolios. Prior to Vendr, he held multiple roles at Siteimprove, including Account Manager and Senior Account Manager, where he managed client relationships and drove account growth.
Education and Expertise
Brock Sorenson studied at the University of Minnesota - Carlson School of Management, where he earned a Bachelor of Science (B.S.) degree in Marketing and Entrepreneurial Management. His studies spanned from 2012 to 2016. This educational background provides him with a solid foundation in marketing principles and business strategies, which he applies in his professional roles.
Career Path and Development
Brock Sorenson's career began at Insight Global, where he worked as a Technical Recruiter from 2016 to 2017. He then transitioned to Siteimprove, where he held several positions, including Sales Development Representative, Account Executive, and Account Manager, from 2017 to 2021. His diverse roles at Siteimprove allowed him to gain extensive experience in sales and account management, contributing to his professional growth.