Charlotte Smith
About Charlotte Smith
Charlotte Smith is a Senior Operations Manager at Prolific, with a diverse background in operations and quality assurance across various companies, including Goodlord and Boden.
Current Role at Prolific
Charlotte Smith serves as the Senior Operations Manager at Prolific, a position she has held since 2022. In this role, she is responsible for overseeing various operational processes and ensuring efficiency within the organization. Her experience in operations management contributes to the strategic development of Prolific's operational framework.
Previous Experience at Goodlord
Charlotte Smith has held multiple roles at Goodlord, including Quality Assurance Lead, Data Analyst, and Senior Executive & Team Lead. She worked as a Data Analyst from 2016 to 2017 for eight months, followed by a five-month tenure as Senior Executive & Team Lead in 2017. Additionally, she served as Quality Assurance Lead for seven months in 2017. Her diverse roles at Goodlord provided her with a comprehensive understanding of data analysis and quality assurance processes.
Experience at Boden
At Boden, Charlotte Smith worked as Chairperson of the Employee Forum from 2020 to 2021 for one year, and as a Creative Operations Analyst from 2018 to 2021 for three years. In these roles, she focused on enhancing employee engagement and optimizing creative operations, contributing to the overall effectiveness of the organization.
Educational Background
Charlotte Smith studied at the University of Hull, where she earned a Master of Physics from 2012 to 2016. Prior to that, she attended Simon Langton Girls Grammar School from 2006 to 2012. Her educational background in physics has equipped her with analytical skills applicable in various professional settings.
Early Career at Spotify and The University of Hull
Charlotte began her career as a Student Brand Manager for Spotify from 2015 to 2016 for one year while studying at the University of Hull. Additionally, she worked as a Note Taker - Quality Assurance at The University of Hull from 2014 to 2016 for two years. These early roles helped her develop skills in brand management and quality assurance.