Promise
Promise, formerly known as Bail Co., is a technology company based in Oakland, CA, that specializes in modernizing and humanizing government payments to enhance the efficiency and revenue of government agencies while ensuring dignity and ease for residents.
Company Overview
Promise, previously known as Bail Co., is a technology company based in Oakland, CA, with a remote workforce of 40 employees. The company operates within the government sector, focusing on modernizing and humanizing government payment systems. By developing comprehensive payment platforms, Promise aims to increase revenue and efficiency for government agencies while assisting residents in managing payments with dignity and ease. Promise is committed to using innovative technology to improve the interactions between governments and the communities they serve.
PromisePay Platform
Promise has developed the PromisePay Platform, designed to provide affordable payment solutions for low-income households and help utilities and government agencies serve all members of their communities more effectively. The platform simplifies the administration of rebate systems, making it easier for residents to save on energy bills and upgrade to clean energy equipment. Key features include quick and reliable income verification services, data-driven outreach, and innovative payment plans to improve revenue capture for utility agencies.
Compliance and Security
Security, confidentiality, and integrity are fundamental to Promise's operations. The company has met the rigorous standards required for SOC 1, SOC 2, and PCI-DSS compliance. This ensures that their systems maintain high standards of security and reliability, protecting sensitive information and maintaining customer trust. The organization emphasizes the importance of data security in all of its processes and interactions with government agencies and residents.
Government Partnerships
Promise partners with government agencies to distribute aid and relief efficiently and effectively using technology. The company's innovative approaches remove friction in benefit qualification processes, ensuring that vulnerable community members receive all the benefits they are entitled to. Additionally, Promise provides government agencies with valuable reporting and insights into the health of their programs, along with integrations with accounting and analytics systems.
Service Offerings
Promise offers a range of flexible, innovative solutions to meet the needs of government agencies and the communities they serve. These services include streamlining rebate systems, administering payment plans, and providing income verification services. Promise supports its clients with comprehensive reporting and program health insights. Interested parties can explore Promise's services in more detail through a 'Request Demo' option available on the company's platform.