Aquilla Jackson
About Aquilla Jackson
Aquilla Jackson serves as the Manager of Customer Experience Operations at Protective Life, a position he has held since 2017. He studied Communication and Media Studies at Jacksonville State University.
Work at Protective Life
Aquilla Jackson has been employed at Protective Life since 2017, serving as the Manager of Customer Experience Operations. In this role, Jackson oversees the operations related to customer experience, ensuring that the company meets the needs and expectations of its clients. The position involves managing teams, implementing strategies to improve customer satisfaction, and analyzing feedback to enhance service delivery.
Education and Expertise
Aquilla Jackson studied at Jacksonville State University, where a degree in Communication and Media Studies was obtained. This educational background provides a foundation in effective communication strategies and media relations, which are essential in managing customer experiences and operations.
Background
Aquilla Jackson has accumulated seven years of experience in the customer experience field at Protective Life. This extensive experience contributes to a deep understanding of customer needs and operational efficiencies within the insurance industry.