ProVal Technologies
ProVal Technologies is a privately held IT services and consulting company founded in 2008, specializing in project work services for managed service providers (MSPs). With a team of 125 professionals, the company offers a range of solutions including RMM migration, backup management, and 24x7 NOC monitoring services.
Company Overview
ProVal Technologies operates within the IT Services and IT Consulting industry, focusing on enhancing the operational efficiency of Managed Service Providers (MSPs). Founded in 2008, the company is classified as a privately held entity and has grown to a medium-sized business with a team of 125 professionals. The headquarters is located in Orlando, Florida, with an additional location in Noida, U.P., India. ProVal Technologies emphasizes maximizing MSPs' Network Operations Center (NOC) potential through expertise in automation, RMM administration, backup management, and continuous monitoring.
Services Offered
ProVal Technologies provides a range of project work services designed to assist MSP businesses in offloading non-customer-facing activities. Key services include RMM migration, backup migration, and project services related to Microsoft technologies. The company also delivers 24x7 NOC monitoring services, which encompass triage and remediation of critical alerts. ProVal Technologies supports over 30 different backup solutions, ensuring effective managed backup and disaster recovery services tailored to client needs.
Specialties
ProVal Technologies specializes in several areas critical to MSP operations. These include MSP NOC services, centralized services, and consulting for ConnectWise Automate and Kaseya. The company also offers comprehensive consulting programs for Datto RMM and Kaseya VSA, focusing on best practice setup and management. Additionally, ProVal Technologies emphasizes MSP automation and backup and disaster recovery solutions, ensuring that MSPs can efficiently manage their operations and client services.
Consulting Services
The consulting services provided by ProVal Technologies include a consultative approach to align business and technology with industry trends and best practices. The company offers ConnectWise RMM consulting, which includes support, management, and automation. Furthermore, ProVal Technologies provides best practice implementation and management for ConnectWise Automate, ensuring that MSPs can leverage these tools effectively to enhance their service delivery.
History and Growth
Since its founding in 2008, ProVal Technologies has established itself as a key player in the IT Services and IT Consulting sector. The company's growth has been driven by its focus on providing tailored solutions for MSPs, enabling them to streamline operations and improve service efficiency. With a dedicated team of trained and certified engineers, ProVal Technologies continues to evolve its service offerings to meet the changing needs of the industry.