Jack Leduc
About Jack Leduc
Jack Leduc is a Manager of Customer Support at Provation in Tampa, Florida, where he has worked since 2021. He has a background in management information systems and has held various roles in customer support and account management across several companies.
Work at Provation
Jack Leduc has been serving as the Manager of Customer Support at Provation since 2021. He is based in Tampa, Florida, and has accumulated three years of experience in this role. His responsibilities include overseeing customer support operations and ensuring high levels of customer satisfaction.
Previous Experience in Customer Support
Before joining Provation, Jack Leduc worked as an International Account Manager at iProcedures from 2019 to 2021. In this role, he managed client relationships and supported international accounts. Prior to that, he served as an Implementation Manager at InSync Healthcare Solutions from 2017 to 2019, where he was responsible for implementing software solutions for healthcare clients.
Background in Technical Support
Jack Leduc has a solid background in technical support, having worked as a Technical Support Supervisor at Nextech Systems from 2011 to 2016. His experience in this position involved supervising support staff and addressing technical issues for clients. Additionally, he worked as a Professional Services Consultant at SunView Software, Inc. from 2016 to 2017, where he provided consulting services to enhance client software usage.
Education and Expertise
Jack Leduc studied at the University of South Florida, where he earned a Bachelor of Science degree in Management Information Systems from 2008 to 2010. His educational background provides him with a strong foundation in information systems and management, which supports his roles in customer support and technical services.