Neil J
About Neil J
Neil J is a Technical Support Manager at Provation, where he has worked since 2017. He has a background in technical support and software solutions aimed at enhancing healthcare quality, with previous experience at ePreop, Inc. and The Walt Disney Company.
Work at Provation
Neil J has served as the Technical Support Manager at Provation since 2017. In this role, he focuses on enhancing the quality of care for hospital systems and anesthesia groups through effective technical support and software solutions. His responsibilities include managing support operations and ensuring that clients receive the necessary assistance to optimize their use of Provation's software.
Previous Experience at ePreop, Inc.
Before joining Provation, Neil J worked as a Technical Support Analyst at ePreop, Inc. from 2015 to 2017 in Orlando, FL. During his tenure, he provided technical assistance and support, contributing to the overall efficiency of the company's operations. His experience at ePreop laid the groundwork for his current role in technical support management.
Experience at The Walt Disney Company
Neil J was employed at The Walt Disney Company as a Service Availability Analyst from 2013 to 2015. In this position, he was responsible for ensuring the reliability and availability of services, which involved monitoring systems and addressing issues as they arose. His work contributed to the overall operational efficiency of the company.
Education and Expertise
Neil J studied Computer Engineering at the University of Central Florida, where he earned a Bachelor of Science (BS) degree from 2008 to 2013. His educational background provides a strong foundation for his expertise in streamlining processes related to reporting, EHR billing, patient records, and scheduling, which are essential for improving healthcare quality.
Achievements in Healthcare Technology
Throughout his career, Neil J has developed a dedicated support team focused on software that enhances surgical encounters. His efforts aim to improve patient outcomes and safety, demonstrating his commitment to advancing healthcare technology and support services.