Shalini S
About Shalini S
Shalini S is a Technical Writer with extensive experience in product documentation and user assistance. She has worked for various companies, including SAP Labs India and Provenir, and is skilled in using tools like ixiasoft and Oxygen XML Author.
Work at Provenir
Shalini S has been employed at Provenir as a Technical Writer since 2023. In this role, she focuses on creating and maintaining technical documentation that supports the company's products and services. Her responsibilities include developing user manuals, release notes, and other documentation that enhances user understanding and product usability.
Previous Experience in Technical Writing
Before joining Provenir, Shalini S worked at SAP Labs India as a User Assistance Developer for 10 months from 2022 to 2023. She also held positions as a Technical Writer at Docmation for 4 months in 2021 and at Zycus as a Contract Technical Writer for 4 months in the same year. Additionally, she served as an IT Analyst Technical Writer at Tata Consultancy Services from 2008 to 2012 for 4 years, where she gained significant experience in technical documentation.
Education and Expertise
Shalini S studied at Anna University, where she earned a Bachelor of Engineering (BE) degree in Computer Science. Her educational background provides her with a solid foundation in technical concepts, which she applies in her role as a Technical Writer. She has developed expertise in end-to-end product documentation and release notes.
Technical Skills and Tools
Shalini S utilizes various tools to enhance her technical writing processes. She employs ixiasoft and Oxygen XML Author for documentation purposes. Additionally, she uses Snagit, Document 360, Postman, Confluence, and Jira to streamline her workflow and improve documentation quality. She also creates short product help video tutorials using Camtasia.