Jose Carrasco
About Jose Carrasco
Jose Carrasco is the Director of Strategic Partnerships at Pypestream, where he focuses on enhancing customer engagement through self-service automation platforms. He has extensive experience in sales and account management across various companies, including Leanplum, Sumo Logic, and New Relic.
Work at Pypestream
Jose Carrasco currently serves as the Director of Strategic Partnerships at Pypestream, a role he has held since 2023. In this position, he focuses on building strategic partnerships that enhance customer engagement through self-service automation platforms. His work involves connecting with decision makers to drive business growth and improve customer service outcomes.
Previous Experience in Strategic Roles
Before joining Pypestream, Carrasco accumulated extensive experience in various strategic roles. He worked as a Senior Enterprise Account Manager at Karat from 2020 to 2023, where he managed key accounts and developed client relationships. Prior to that, he was an Enterprise Account Executive at New Relic, Inc. from 2014 to 2017, focusing on the Latin American market. His experience also includes positions at Sumo Logic and Leanplum, where he contributed to enterprise account management.
Education and Expertise
Jose Carrasco earned a Bachelor of Arts in Finance from California State University, Fullerton, where he studied from 2006 to 2008. His educational background provides a strong foundation for his expertise in transforming customer service experiences for Fortune 500 enterprises across multiple industries. Carrasco is committed to continuous learning and improvement in the field of SaaS sales and strategic partnerships.
Career Background
Carrasco's career spans various roles in sales and account management across different companies and industries. He began his career at Apple Retail as a Specialist and Mentor from 2008 to 2010. He later worked at JP Morgan Chase as a Personal Banker II for nearly a year. His diverse background includes positions at Gigya, Facta Research, and other firms, where he developed skills in business development and customer engagement.
Achievements in Customer Engagement
Throughout his career, Jose Carrasco has demonstrated a strong ability to connect with decision makers and drive business growth. He has a proven track record of improving customer service outcomes and enhancing customer engagement through strategic partnerships. His focus on self-service automation platforms has positioned him as a key player in the SaaS industry.