Caroline Carlson Bell, Sphr (She/Her/Hers)
About Caroline Carlson Bell, Sphr (She/Her/Hers)
Caroline Carlson Bell serves as the Senior Director of People Operations at Q-Centrix, a position she has held since 2021. With extensive experience in human resources across various companies, she has developed significant expertise in performance management and workforce solutions.
Work at Q-Centrix
Caroline Carlson Bell serves as the Senior Director of People Operations at Q-Centrix, a position she has held since 2021. Based in Chicago, Illinois, she oversees various aspects of human resources, focusing on optimizing employee engagement and operational efficiency. Her role involves strategic planning and implementation of HR initiatives that align with the company's goals.
Previous Employment History
Prior to her current role, Caroline held several key positions in human resources across various organizations. She was the Director of Human Resources - Workforce Solutions at The Kraft Heinz Company from 2013 to 2016. She also served as Director of Legal Risk and Operations at Discover Financial Services from 2017 to 2020. Additionally, she worked at Akorn, Inc as Director of Human Resources from 2016 to 2017 and at Kraft Foods Global Inc as Associate Director of Human Resources from 2008 to 2011.
Education and Expertise
Caroline Carlson Bell holds multiple degrees from the University of Illinois Urbana-Champaign. She earned a Bachelor of Arts in Speech Communication and Rhetoric from 1990 to 1994. She furthered her education with a Master of Arts in Labor and Industrial Relations from 1995 to 1997, and a Master of Science in Library and Information Science from 1994 to 1997. Her educational background supports her expertise in human resources and organizational development.
Achievements in Human Resources
During her tenure at Akorn Pharmaceuticals, Caroline developed communication and training modules for new HR systems changes. She pioneered an initiative to connect merit, bonus, and long-term incentives to performance, and led the 2017 merit planning for all salaried and hourly employees, standardizing the merit date. Additionally, she redesigned the performance management process to enhance alignment between individual and corporate performance.