Alberto Mayorga Córdova
About Alberto Mayorga Córdova
Alberto Mayorga Córdova is a Customer Success Account Manager at QAD, where he has worked since 2019. He previously held positions at Infor and Oracle, and he studied Ingeniería informática at Instituto Tecnológico y de Estudios Superiores de Monterrey.
Current Role at QAD
Alberto Mayorga Córdova serves as a Customer Success Account Manager at QAD, a position he has held since 2019. In this role, he focuses on ensuring customer satisfaction and success, leveraging his technical expertise and experience in account management. He operates primarily in Ciudad de México y alrededores, México, where he engages with clients to optimize their use of QAD's solutions.
Previous Experience at Infor
Before joining QAD, Alberto worked at Infor as a Technical Support Analyst from 2016 to 2019. During his three years in this position, he provided technical assistance and support to clients, addressing their inquiries and resolving issues related to Infor's software products. This experience contributed to his skills in customer service and technical problem-solving.
Internship and E-Talent Roles at Oracle
Alberto gained valuable experience at Oracle, where he worked as an intern and as an E-talent from 2014 to 2015. His roles involved supporting various projects and initiatives, allowing him to develop a foundational understanding of enterprise software solutions and customer engagement strategies. This experience laid the groundwork for his future career in customer success.
Education and Qualifications
Alberto studied at Instituto Tecnológico y de Estudios Superiores de Monterrey, where he pursued a degree in Ingeniería informática. He completed his studies in 2016, earning the title of Ingeniero en Negocios y Tecnologías de Información. His education provided him with a strong technical background and knowledge in information technologies, which he applies in his professional roles.