Andre Miranda
About Andre Miranda
Andre Miranda serves as the Services Delivery Manager at QAD, where he has worked since 2018. He has extensive experience in various roles within the company, including Project Manager and Business Analyst, and he focuses on ensuring compliance with legal requirements and enhancing customer experience.
Work at QAD
Andre Miranda currently serves as the Services Delivery Manager at QAD, a position he has held since 2018. In this role, he leads a team responsible for ensuring compliance with Brazil's legal requirements related to QAD software applications. His focus includes enhancing customer experience through strategic engagement with the Service Delivery Team. Prior to this, he worked in various capacities at QAD, including Project Manager from 2016 to 2018, Business Analyst - Services Consultant from 2003 to 2016, and Application Support Analyst from 2001 to 2003.
Education and Expertise
Andre Miranda studied at Escola Politécnica da USP, where he gained foundational knowledge that supports his career in technology and services delivery. His educational background complements his extensive experience in the software industry, particularly in roles that demand a high level of technical expertise and understanding of customer needs.
Background
Andre Miranda has over 15 years of experience in various roles at QAD, starting as an Application Support Analyst in 2001. He transitioned to a Business Analyst - Services Consultant role in 2003, where he worked for 13 years. His career at QAD reflects a steady progression through different positions, culminating in his current role as Services Delivery Manager.
Achievements
In his role as Services Delivery Manager, Andre Miranda is responsible for arranging product certifications for team members. This initiative ensures that the team maintains high standards of service delivery. His leadership in compliance with Brazil's complex legal requirements highlights his commitment to operational excellence within QAD.