Richard Menken
About Richard Menken
Richard Menken is a Senior Technical Writer with extensive experience in documentation management and Agile methodologies. He has worked for various companies, including QAD, Powis Parker, and Veeco/Slider, and holds a B.A. in English from the University of California, Berkeley, as well as a Professional Certificate in Graphic Design from UC Santa Barbara.
Work at QAD
Richard Menken has been employed at QAD as a Senior Technical Writer since 2012. In this role, he is responsible for managing documentation related to QAD's Enterprise Asset Management (EAM) and Demand Management systems. His work involves creating and maintaining technical documentation that supports these systems, ensuring clarity and usability for end-users.
Previous Experience in Technical Writing
Before joining QAD, Richard Menken worked as a Technical Writer at Veeco/Slider from 2006 to 2009. He coordinated with teams in an Agile environment to produce documentation aligned with bi-annual release cycles. Prior to that, he spent six years at Powis Parker, Inc. from 2000 to 2006, where he developed technical documentation for various products.
Education and Expertise
Richard Menken studied at the University of California, Berkeley, where he earned a Bachelor of Arts in English from 1997 to 1999. He later attended UC Santa Barbara, obtaining a Professional Certificate in Graphic Design from 2006 to 2008. His educational background supports his expertise in technical writing and documentation design.
Skills in Documentation Management
Richard Menken has demonstrated proficiency in organizing and managing the document review, approval, and release processes. He utilizes Atlassian tools such as JIRA and Confluence to streamline these processes, ensuring that documentation is accurate and up-to-date. His experience in Agile environments enhances his ability to collaborate effectively with cross-functional teams.