Alexander Lees
About Alexander Lees
Alexander Lees is a Senior ServiceNow Developer at QBE Insurance, where he has worked since 2020. He has extensive experience in delivering complex ServiceNow projects across various industries and holds multiple relevant certifications.
Work at QBE Insurance Group
Alexander Lees has been employed at QBE Insurance Group since 2020, serving as a Senior ServiceNow Developer. In this role, he focuses on delivering solutions that enhance the company's ServiceNow capabilities. His responsibilities include managing and implementing complex ServiceNow projects, which contribute to the organization's operational efficiency and service delivery.
Previous Experience at Accenture
Prior to his role at QBE Insurance, Alexander worked at Accenture as a Principal ServiceNow Consultant from 2014 to 2020. During his six years in this position, he operated in the London, England Metropolitan Area and was involved in various ServiceNow implementations. His experience at Accenture provided him with a solid foundation in consulting and project management within the ServiceNow ecosystem.
Education and Expertise
Alexander Lees holds a Master of Science (MSc) in Computer Science from Imperial College London, where he studied from 2013 to 2014. He also earned a Bachelor of Science (BSc) in Economics from the University of Leeds, completing his studies from 2007 to 2010. Additionally, he has obtained multiple ServiceNow certifications, including Certified Implementation Specialist in ITSM, HR, and CSM, as well as certifications as a ServiceNow Instructor for HR Fundamentals and ServiceNow System Administrator.
Career Beginnings at Focus Group Europe
Alexander began his career at Focus Group Europe, a boutique consultancy specializing in ServiceNow. He quickly advanced to the position of technical lead for delivery projects. In this capacity, he successfully delivered complex ServiceNow projects for multinational organizations, focusing on areas such as IT Service Management (ITSM), Human Resources (HR), custom applications, and integrations.
Certifications and Professional Development
In addition to his academic qualifications, Alexander Lees holds several professional certifications. He is certified in ITIL v3 Foundation and Practitioner, which enhances his understanding of IT service management best practices. His qualifications as a ServiceNow Instructor and System Administrator further demonstrate his expertise in the ServiceNow platform, enabling him to effectively contribute to various projects and initiatives.