Elizabeth Ro
About Elizabeth Ro
Elizabeth Ro is a Customer Success Manager with a diverse background in customer service and language instruction. She has held various roles in companies such as SEPHORA, Babbletype, and Qualia, and holds a Bachelor's Degree in Liberal Arts and Science from the University of Illinois Chicago.
Current Role at Qualia
Elizabeth Ro serves as a Customer Success Manager at Qualia, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize Qualia's services. Her responsibilities include managing client relationships and providing support to optimize user experience.
Previous Experience at Qualia
Prior to her current role, Elizabeth worked at Qualia as a Customer Success Specialist from 2021 to 2022. She also held the position of Senior Customer Success Specialist for four months during the same period. Her experiences at Qualia have contributed to her expertise in customer success strategies and client management.
Education and Expertise
Elizabeth Ro earned a Bachelor’s Degree in Liberal Arts and Science from the University of Illinois Chicago. Her studies included Spanish and Economics, equipping her with a diverse skill set applicable in various professional contexts.
Professional Background
Elizabeth has a varied professional background. She worked as a Sales Associate at SEPHORA for five months in 2018 and as a Translator at Babbletype from 2020 to 2022. Additionally, she served as a Virtual Sales Executive and Alumni at Victory Lap in 2020. Her early career included roles as a Research Assistant at the University of Illinois at Chicago College of Dentistry and as a Foreign Language Instructor and Front Desk Agent at Language Loop LLC from 2015 to 2018.