Lillia Munsell
About Lillia Munsell
Lillia Munsell is the Manager of Lender Success at Qualia, where she has developed multiple training programs focused on employee development. With a background in client solutions and project management, she has held various roles at GLG and has an MBA from Texas Woman's University.
Work at Qualia
Lillia Munsell has been serving as the Manager of Lender Success at Qualia since 2022. In this role, she has developed multiple new hire training programs that focus on employee development and organizational growth. Her leadership has contributed to enhancing the onboarding experience for new employees and fostering a supportive work environment. Prior to her current position, she worked as Team Lead in Digital Fulfillment at Qualia for ten months, where she played a key role in managing team operations.
Education and Expertise
Lillia Munsell holds a Bachelor’s Degree in History from St. Edward's University. She furthered her education by obtaining a Master of Business Administration (MBA) from Texas Woman's University in 2022. Additionally, she is a Certified ScrumMaster, which indicates her proficiency in agile project management methodologies. This combination of education and certification supports her capabilities in managing projects and leading teams effectively.
Background in Client Solutions and Recruitment
Lillia Munsell has a significant background in client solutions and recruitment, primarily gained during her tenure at GLG (Gerson Lehrman Group). She worked in various roles, including Client Solutions Manager, Recruiting Manager, and Senior Associate, from 2016 to 2020. Her responsibilities included managing user onboarding for product launches and recruiting board members for a private equity firm, showcasing her skills in stakeholder engagement and cross-functional team coordination.
Commitment to Employee Development
Lillia Munsell prioritizes creating a healthy workplace culture and delivering direct feedback to her team. This focus has resulted in high employee satisfaction and low team attrition rates. Her commitment to employee development is evident through the training programs she has created, which aim to enhance the skills and capabilities of new hires, ultimately supporting the growth of the organization.