Logan Landry
About Logan Landry
Logan Landry is a Customer Support Specialist currently employed at Qualia since 2022. He has a diverse work history in customer support and regulatory roles, having previously worked at REX, Netspend, and several other companies in the Austin, Texas area.
Current Role at Qualia
Logan Landry serves as a Customer Support Specialist at Qualia, a position he has held since 2022. In this role, he is responsible for assisting customers with inquiries and providing support to enhance their experience with the company's services. His experience in customer support is integral to his contributions at Qualia.
Previous Experience in Customer Success
Prior to his current role, Logan worked at REX as a Customer Success Specialist from 2020 to 2021. During his time there, he focused on ensuring customer satisfaction and fostering positive relationships with clients in the Austin, Texas Metropolitan Area. This experience provided him with valuable skills in customer engagement and support.
Background in Regulatory QA
Logan has experience as a Regulatory QA Specialist at Netspend, where he worked on a contract basis from 2018 to 2019. His role involved quality assurance tasks related to regulatory compliance, contributing to the operational integrity of the organization in the Austin, Texas Area.
Educational Background
Logan Landry earned a Bachelor's degree from Texas State University, where he studied Psychology, Mass Communications, and English. His academic journey spanned from 2014 to 2018, equipping him with a diverse skill set that supports his professional endeavors in customer support and communication.
Early Career Roles
Logan's early career included various positions that developed his customer service skills. He worked as a Front Desk Agent at Comfort Suites from 2017 to 2018, and as a Barista at Starbucks from 2016 to 2017. Additionally, he served as an Assistant to the President at Construction MediCamp for five months in 2019, and as a Business Support Associate at TEKsystems from 2019 to 2020.