Luke Nassar
About Luke Nassar
Luke Nassar is the Manager of Onboarding at Qualia, where he applies his marketing education from Southern Methodist University to develop innovative onboarding strategies. He has a diverse professional background, transitioning from music to the software industry and holding various roles at Qualia and other companies.
Work at Qualia
Luke Nassar currently serves as the Manager of Onboarding at Qualia, a position he has held since 2022. His career at Qualia began with roles such as Customer Success Representative and Onboarding Specialist, where he contributed to onboarding strategies and customer success initiatives. He transitioned through various positions, including Senior Onboarding Specialist and Enterprise Implementation Manager, showcasing his growth within the company. His experience spans multiple roles that emphasize customer engagement and onboarding processes.
Education and Expertise
Luke Nassar studied Marketing at Southern Methodist University, where he earned a Bachelor's degree from the Cox School of Business between 2013 and 2017. His educational background in marketing informs his innovative strategies in onboarding and customer success. He leverages his academic knowledge to enhance the customer experience at Qualia, applying marketing principles to onboarding processes.
Background
Before entering the software industry, Luke Nassar had a background in professional music, which influences his creative approach to managing onboarding processes. He has held various roles in retail and marketing, including positions at Nordstrom, J.Crew, and FreeRange Concepts. His diverse work experience across different industries contributes to his unique perspective in customer success and onboarding.
Previous Work Experience
Luke Nassar has a varied work history that includes roles at several companies. He was the Managing Owner at Blue Apollo, LLC from 2015 to 2019. He also worked as a Marketing Assistant at FreeRange Concepts and held multiple positions at J.Crew, including Sales Associate and Stylist. His experience as an Operations Clerk at Wells Fargo Advisors further adds to his professional background, highlighting his adaptability across different sectors.