Rachel Holcomb

Escrow Accountant @ Qualia

About Rachel Holcomb

Rachel Holcomb is an Escrow Accountant with a diverse background in both education and private sector roles. She has experience in training, customer relations, and technology implementation, showcasing her versatility and commitment to professional growth.

Current Role as Escrow Accountant

Rachel Holcomb currently serves as an Escrow Accountant at Qualia, a position she has held since 2021. In this role, she is responsible for managing escrow accounts and ensuring accurate financial transactions. Her work contributes to the overall efficiency and effectiveness of the escrow process within the company. Rachel's experience in the financial sector is complemented by her previous role at Qualia as a Post Closing Senior Document Fulfillment Specialist, where she worked from 2020 to 2021.

Experience at Qualia

Rachel Holcomb has a notable history with Qualia, having worked there in two distinct capacities. Initially, she was a Post Closing Senior Document Fulfillment Specialist from 2020 to 2021, where she focused on document management and fulfillment processes. Following this, she transitioned to her current role as an Escrow Accountant in 2021. Her tenure at Qualia reflects her adaptability and growth within the organization.

Background in Education

Rachel Holcomb has a strong background in public education, having worked as a Middle School English Teacher for 13 years at Pflugerville ISD from 2007 to 2020. Prior to that, she taught at San Marcos Consolidated Independent School District for 11 months in 2006. Her extensive experience in education showcases her ability to communicate effectively and engage with diverse groups of students.

Customer Service Experience

Rachel Holcomb has significant experience in customer service, having worked at Spectrum (formerly Time Warner Cable) for six years. She began as a Customer Service Representative from 2000 to 2004 and later advanced to the role of Customer Service Assistant Supervisor from 2004 to 2006. This background has equipped her with skills in customer relations and client satisfaction, which are valuable in her current role.

Skills in Training and Technology Implementation

Rachel Holcomb possesses expertise in training and coaching, demonstrating her commitment to professional development and team growth. Additionally, she has skills in technology implementation, which enhance operational efficiency across various roles. Her ability to analyze data further supports informed decision-making processes, making her a versatile asset in any organization.

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