Taylor Gourley
About Taylor Gourley
Taylor Gourley is a Product Support Specialist at Qualia, where she has worked since 2022 in the Austin, Texas Metropolitan Area. She holds a Bachelor of Applied Science in Public Relations from Texas State University and has a diverse background in operations and management roles.
Work at Qualia
Taylor Gourley has been employed at Qualia as a Product Support Specialist since 2022. In this role, Gourley provides support for product-related inquiries and assists clients in navigating the platform. The position is based in the Austin, Texas Metropolitan Area, where Gourley contributes to enhancing customer satisfaction and product usability.
Education and Expertise
Taylor Gourley studied at Texas State University, where they earned a Bachelor of Applied Science (B.A.Sc.) in Public Relations. This degree was completed over a four-year period from 2013 to 2017. The educational background equips Gourley with skills in communication, strategic planning, and public engagement, which are applicable in their current role.
Professional Background
Prior to joining Qualia, Taylor Gourley held various positions in different organizations. They worked at Accenture as a Community Operations Analyst from 2017 to 2019 and later as a General Accounting Analyst from 2019 to 2021. Additionally, Gourley served as a Program Specialist at Keller Offers from 2021 to 2022. Earlier in their career, they interned at SXSW Eco for six months in 2016 and worked as an Assistant Manager at Amazing Lash Studio from 2016 to 2019.
Career Progression
Taylor Gourley's career has shown a steady progression through various roles in support and operations. Starting as an intern at SXSW Eco, Gourley gained valuable experience that led to positions in management and analysis at Amazing Lash Studio and Accenture. This trajectory reflects a commitment to developing skills in customer service and operational efficiency, culminating in the current role at Qualia.