William Bridges
About William Bridges
William Bridges is a Senior Customer Support Representative at Qualia, with a diverse work history that includes roles in customer service, teaching, and hospitality across various locations.
Work at Qualia
William Bridges currently serves as a Senior Customer Support Representative at Qualia, a position he has held since 2022. In this role, he is responsible for addressing customer inquiries and providing support to enhance the user experience. Prior to this position, he worked as a Tier 1 Customer Support Associate at Qualia from 2021 to 2022, where he gained experience in customer service and technical support.
Previous Employment Experience
William Bridges has a diverse work history that includes various roles in customer service and education. He worked at Gopuff as a Customer Service Representative in 2021 for five months in Austin, Texas. Additionally, he served as an English Teacher at Magic Ears for two months in 2021. His experience also includes working at Lyfe Kitchen Restaurant, LLC as a Cashier/Bartender/Barista from 2017 to 2018 in Chicago, Illinois, and as a Sales Assistant at River Oaks Bookstore from 2015 to 2016 in Houston, Texas.
Education and Expertise
William Bridges earned a Bachelor's degree in International/Global Studies from Loyola University Chicago, completing his studies from 2014 to 2018. This educational background provides him with a strong foundation in global perspectives and cultural understanding, which can be beneficial in customer support roles.
International Work Experience
William Bridges has international work experience, having worked as an Online English Teacher at EF English Live for one year in Bali, Indonesia, from 2020 to 2021. He also worked at the Esplanade Hotel as a Host for four months in Melbourne, Victoria, Australia, from 2018 to 2019. These roles have contributed to his skills in communication and customer interaction across different cultural contexts.