Cristian Diaz
About Cristian Diaz
Cristian Diaz is a Technical Account Manager at Quantcast in Dublin, Ireland, where he has worked since 2020. He has a background in mathematics and technology, with previous experience at Accenture and Google.
Work at Quantcast
Cristian Diaz has served as a Technical Account Manager at Quantcast since 2020. Based in Dublin, County Dublin, Ireland, he has been responsible for delivering technical solutions and support to clients. His role involves regular presentations of the latest product updates of Display & Video 360 (DV360) to his team, ensuring they are informed about new features and enhancements. Cristian also develops and maintains a SQL code-base to facilitate self-service tools for operational and exploratory analysis, contributing to the efficiency of the team's processes.
Previous Experience at Accenture
Before joining Quantcast, Cristian worked at Accenture from 2017 to 2020 as a Senior Subject Matter Expert (SME) for Display & Video 360. During his tenure, he provided technical guidance and support, leveraging his expertise in digital advertising technologies. His experience at Accenture equipped him with the skills necessary to address complex technical challenges and to collaborate effectively with diverse teams across various regions.
Education and Expertise
Cristian holds a Bachelor of Science in Mathematics from Universidad Nacional de Educación a Distancia - U.N.E.D. He also studied Technology Science at IES Sancti Petri. His educational background has provided him with a strong analytical foundation, which he applies in his current role to develop technical solutions and support clients effectively. Cristian's expertise includes SQL development, technical training, and operational analysis.
Technical Contributions and Leadership
In his role, Cristian provides Level 2 technical solutions to support teams and Google's clients across multiple regions, including North America, EMEA, LATAM, and APAC. He acts as a Support Tech Lead for complex or cross-platform issues, facilitating training and knowledge sharing among team members. Additionally, he assists in the creation of improvement plans aimed at minimizing the recurrence of technical issues, demonstrating his commitment to enhancing operational efficiency.
Collaboration and Team Engagement
Cristian actively participates in brainstorming sessions with Product Managers, Program Managers, and Global Ops VMO. His involvement in these discussions helps shape product development and operational strategies. He also contributes to the elaboration of weekly, monthly, and quarterly business reviews for Global Ops VMO, ensuring that performance metrics and insights are communicated effectively to stakeholders.