Kimberley Corey
About Kimberley Corey
Kimberley Corey is a Customer Support Specialist with nearly a decade of experience in customer service and a focus on strategic communications. She has worked for various organizations, including Kohl's, SimplrFlex, and Quartzy, and has studied at the University of the Aegean and Bridgewater State University.
Work at Quartzy
Kimberley Corey has been employed at Quartzy as a Customer Support Specialist since 2021. In this role, she utilizes her extensive experience in customer service to assist clients effectively. Her responsibilities include addressing customer inquiries, resolving issues, and ensuring a positive user experience. Corey's background in strategic communications supports her ability to communicate clearly and effectively with customers.
Previous Experience in Customer Service
Prior to her current position at Quartzy, Kimberley Corey held several customer service roles. She worked at Kohl's as a Department Supervisor for seven months in 2017, overseeing operations in Greenwood, South Carolina. Corey also served as a Customer Service Specialist at SimplrFlex from 2019 to 2021, where she further developed her customer service skills. Additionally, she worked as a Bank Teller at South State Bank from 2018 to 2020 and as a Customer Service Representative at Hannaford Supermarkets for six years, from 2011 to 2017.
Education and Expertise
Kimberley Corey is currently studying at the University of the Aegean, pursuing a Bachelor's degree since 2015. She also holds a Bachelor of Arts in Strategic Communications from Bridgewater State University, where she studied from 2012 to 2017. Her academic focus included strategic writing, non-profit research, organizational management, public relations, community relations, and public speaking. This educational background complements her nearly ten years of experience in customer service.
Skills in Social Media and Communications
Kimberley Corey possesses skills in social media use and has analyzed the successes and failures of communication plans for both for-profit and non-profit organizations. This expertise enhances her ability to engage with customers and manage communications effectively. Her knowledge in strategic communications allows her to contribute to organizational goals and improve customer interactions.