Heather Jackson, Pmp
About Heather Jackson, Pmp
Heather Jackson is a Manager of Agile Delivery at RaceTrac, where she has worked since 2021. With extensive experience in project management across various industries, she has held leadership roles at companies such as Wendy's, CGI, Accenture, and BellSouth Telecommunications.
Current Role at RaceTrac
Heather Jackson serves as the Manager of Agile Delivery at RaceTrac, a position she has held since 2021. In this role, she focuses on implementing agile methodologies to enhance project delivery and efficiency. Her responsibilities include overseeing agile teams and ensuring successful project outcomes through effective collaboration and communication.
Previous Experience in Project Management
Heather Jackson has extensive experience in project management across various organizations. She worked at Wendy's/Arby's Group, Inc. as Director of Restaurant Solutions from 2008 to 2011. Prior to that, she held the position of IT Project Manager at Arby's Restaurant Group, Inc. from 2006 to 2008. Her earlier roles include Senior Project Manager at Accenture from 2004 to 2006 and Project Manager at BellSouth Telecommunications from 1999 to 2003.
Education and Expertise
Heather Jackson earned her Bachelor of Business Administration (BBA) in Decision Science from Georgia State University - J. Mack Robinson College of Business, completing her studies from 1993 to 1998. Her educational background supports her expertise in project management and agile delivery, which she has applied throughout her career.
Notable Projects and Implementations
Throughout her career, Heather Jackson has led significant projects, including the rollout of O365 and OneDrive across her organization. This initiative highlights her proficiency in digital transformation and agile delivery, showcasing her ability to manage large-scale implementations effectively.
Mentorship and Team Empowerment
Heather Jackson is committed to empowering her team members through mentorship. She fosters a culture of success and collaboration within her agile delivery teams, emphasizing the importance of teamwork and continuous improvement in achieving project goals.