Heather Shaw

Merchandising Operations Manager @ RaceTrac

About Heather Shaw

Heather Shaw is a Merchandising Operations Manager at RaceTrac, where she has worked since 2019. She has extensive experience in category management and operations, having held various roles at RaceTrac and previously at Chick-fil-A.

Current Role as Merchandising Operations Manager

Heather Shaw currently serves as the Merchandising Operations Manager at RaceTrac, a position she has held since 2019. In this role, she oversees various aspects of merchandising operations, ensuring that product offerings meet company standards and customer expectations. Her experience in this position contributes to the strategic development of merchandising initiatives within the company.

Previous Experience at RaceTrac

Heather Shaw has held multiple roles at RaceTrac, beginning as a Food Programs and Offers Intern in 2015. She progressed to become an Associate Category Manager for Bakery from 2015 to 2016 and then transitioned to Associate Category Manager for New Food Concepts from 2016 to 2017. Following this, she worked as an Implementation Manager for 10 months in 2019 before assuming her current role. Her diverse experience at RaceTrac has equipped her with a comprehensive understanding of the company's operations.

Education and Academic Background

Heather Shaw studied at the University of West Georgia, where she earned a Bachelor of Business Administration (BBA) in Management. Her academic journey spanned from 2012 to 2015, during which she developed foundational skills in business management that support her professional endeavors.

Early Career at Chick-fil-A

Before her tenure at RaceTrac, Heather Shaw worked at Chick-fil-A in various capacities. She served as a Training Director/Supervisor from 2012 to 2015, where she was responsible for training staff and overseeing operational procedures. Additionally, she completed an internship in Field Operations in 2014 and began her career as a Team Member/Team Leader from 2010 to 2012. These roles contributed to her expertise in team management and operational efficiency.

Internship Experience

Heather Shaw gained early professional experience through internships, including a position at Piedmont Newnan Hospital as a Student Intern in 2011. This internship lasted four months and provided her with insights into the healthcare environment. Additionally, her internship at Chick-fil-A in Field Operations allowed her to understand operational dynamics within a fast-paced food service setting.

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