Jabari White
About Jabari White
Jabari White is a NOC Technician with extensive expertise in Microsoft Server Administration and network monitoring. He has worked in various technical support roles and holds the Microsoft Azure Fundamentals Certification, currently preparing for further Azure certifications.
Work at RaceTrac
Jabari White has been employed at RaceTrac as a NOC Technician since 2021. In this role, he is responsible for monitoring and managing network operations. He plays a significant role in ensuring network reliability and performance across multiple locations. His work involves utilizing advanced tools and technologies to oversee network health and address any issues that arise.
Education and Expertise
Jabari White holds the Microsoft Azure Fundamentals Certification (AZ-900) and is actively preparing for the Azure Administration certification (AZ-104). He plans to pursue further certification in Microsoft Azure Security Technologies (AZ-500). His expertise includes extensive knowledge in Microsoft Server Administration, VMWare VCenter, and network protocols such as TCP/IP, DHCP, and DNS.
Background in Technical Support
Before joining RaceTrac, Jabari White gained experience in technical support roles. He worked at Cricket Wireless as Systems/Technical Support for eight months in 2020, where he provided assistance in Lenox, Georgia. He also served as Frontline Technical Support at Samsara for six months in 2021, further developing his skills in troubleshooting and customer service.
Network Monitoring and Management Skills
Jabari White utilizes SolarWinds for monitoring, troubleshooting, and reporting network outages across over 750 stores and remote offices. He is experienced in using the Service Now ticketing system to investigate and resolve permission and network-related issues. His technical skills enable him to effectively manage network performance and ensure operational continuity.
Project Involvement at RaceTrac
Jabari White played a key role in the project to convert all RaceTrac stores from WAN to SD-WAN. This involved collaboration with third-party technicians and vendors for device installation, showcasing his ability to work in a team environment and manage complex technical projects.