Tian Fei
About Tian Fei
Tian Fei is a support engineer with 14 years of experience at Radcom, where he has worked since 2010. He studied at Beijing University of Posts and Telecommunications from 1999 to 2004.
Work at RADCOM
Tian Fei has been employed at RADCOM since 2010, serving as a Support Engineer for 14 years. In this role, Tian is responsible for providing technical support and assistance to clients, ensuring the effective use of RADCOM's products and services. The position requires a deep understanding of telecommunications technology and customer service skills to address various technical issues.
Education and Expertise
Tian Fei studied at Beijing University of Posts and Telecommunications from 1999 to 2004, completing a five-year program. This educational background provided Tian with a solid foundation in telecommunications and engineering principles, which are essential for the role of Support Engineer. The knowledge gained during this period contributes to Tian's ability to troubleshoot and resolve complex technical problems.
Background
Tian Fei has a background in telecommunications, supported by formal education and extensive experience in the field. The combination of academic training and practical work experience at RADCOM has equipped Tian with the skills necessary to excel in technical support roles. This background enables effective communication with clients and a thorough understanding of their needs.