Lisa London
About Lisa London
Lisa London serves as Vice President at Radius, bringing over 25 years of experience in market research with a focus on customer experience management. She has held various roles in notable companies and is actively involved in volunteer work aimed at improving the lives of women and girls globally.
Current Role at Radius Global
Lisa London serves as Vice President at Radius Global, a position she has held since 2021. Based in the San Francisco Bay Area, she brings over 25 years of experience in market research to her current role. Her responsibilities include overseeing various market research initiatives and driving customer experience strategies. Lisa's extensive background in both client- and supplier-side roles enhances her ability to lead teams and deliver impactful research solutions.
Previous Experience in Market Research
Lisa London has held multiple significant roles in the market research field prior to her current position. She worked at Dynata (SSI) as Director of Sales and Account Manager for 10 months in 2016-2017. Before that, she was a Strategic Account Manager at J.D. Power from 2014 to 2016 and at Maritz Research from 2005 to 2014. Her early career includes positions at Charles Schwab, Bank of America, and Pacific Bell Communications, where she gained extensive experience in various research methodologies.
Expertise in Customer Experience Management
With over 11 years of experience in financial services, Lisa London specializes in customer experience and customer experience management at the enterprise level. She has collaborated with Fortune 500 companies across diverse industries, including consumer packaged goods, high technology, healthcare, and food and beverage. Her expertise encompasses a wide range of research methodologies, including both quantitative and qualitative approaches, survey design, and choice-based methodologies.
Educational Background
Lisa London earned her Bachelor's degree in Sociology from the University of California, Santa Barbara. This academic foundation has contributed to her understanding of consumer behavior and market dynamics, which she has applied throughout her extensive career in market research.
Volunteer Work and Personal Interests
In addition to her professional commitments, Lisa London is a volunteer chapter leader for Together Women Rise, an organization focused on transforming lives and eradicating poverty among women and girls in the developing world. Outside of her work and volunteer activities, she enjoys skiing, traveling, sailing, road cycling, and spending time with her dog.