Camille Tyler
About Camille Tyler
Camille Tyler is an IS Support Specialist II at Rally Health, with a background in English Language and Literature and Cloud Computing Architecture. She has held various roles in IT support and systems analysis across several organizations, including the Smithsonian Institution and the United States Institute of Peace.
Current Role at Rally Health
Camille Tyler serves as an IS Support Specialist II at Rally Health, a position she has held since 2021. In this role, she is responsible for providing technical support and assistance to users, ensuring efficient system operations. Her work involves coordinating testing environments for both internal and external users, which helps maintain system integrity and user satisfaction.
Previous Experience in IT Support
Before joining Rally Health, Camille Tyler accumulated diverse experience in IT support roles. She worked at the Smithsonian Institution as a PANDA Solutions Desk and Lead Training Specialist from 2020 to 2021. Prior to that, she was a Program Support Specialist/Helpdesk Administrator at Medical Mastermind from 2014 to 2015 and a Help Desk Specialist at Three Sigma Software Inc in 2018. Each role contributed to her expertise in providing technical assistance and support.
Educational Background
Camille Tyler holds a Bachelor of Arts in English Language and Literature from the University of Maryland University College, where she studied from 2006 to 2008. She furthered her education by earning a Master of Science in Cloud Computing Architecture from the University of Maryland Global Campus between 2018 and 2020. Additionally, she completed a Master of Science in Information Systems and Tech Management at Capella University from 2015 to 2018.
Technical Skills and Contributions
Camille Tyler has demonstrated her technical skills through various initiatives. She beta tested Yardi Core upgrades to ensure functionality and created a test group for clarity. She also integrated Okta Single-Sign On (SSO) with Yardi systems, collaborating closely with the network team. Furthermore, she developed professional skills through online Yardi Training Classes and implemented eLearning as a training tool for new users.
Work History Overview
Camille Tyler has a comprehensive work history in information technology and support roles. She worked at the United States Institute of Peace as an Information Technology Services Specialist for three months in 2021. Additionally, she served as a Business Information Systems Analyst at The Shelter Group from 2015 to 2018. This diverse experience has equipped her with a solid foundation in IT support and systems management.