Alexis Jenkins
About Alexis Jenkins
Alexis Jenkins is an IT Support professional with a background in Computer Science from Foothill College. Currently employed at Rambus since 2015, Jenkins specializes in deploying Windows-based workstations and providing A/V collaboration support for remote meetings.
Work at Rambus
Currently, Alexis Jenkins serves as IT Support at Rambus, a position held since 2015. In this role, Jenkins is responsible for various IT support functions, including the deployment and configuration of Windows-based workstations and laptops for new hires. This contribution plays a significant role in the onboarding process, ensuring that new employees have the necessary tools to begin their work effectively. Additionally, Jenkins provides specialized onsite audio/visual collaboration support for remote WebEx meetings, facilitating seamless communication for remote teams.
Education and Expertise
Alexis Jenkins studied Computer Science at Foothill College from 2014 to 2015, completing a one-year program. This education provided foundational knowledge and skills relevant to IT support. Prior to this, Jenkins attended Menlo Atherton High School from 2006 to 2009, where early exposure to technology may have influenced the decision to pursue a career in IT.
Background
Before joining Rambus, Alexis Jenkins gained experience as a Trainee at Year Up in San Jose, CA, from 2014 to 2015. This role lasted for four months and likely contributed to the development of essential IT skills and professional competencies. The combination of formal education and practical experience has shaped Jenkins' capabilities in the IT support field.
Achievements in IT Support
During the tenure at Rambus, Alexis Jenkins implemented a system for documenting and tracking support requests using Service Now. This initiative enhanced the efficiency of handling IT issues, demonstrating a commitment to improving operational processes within the IT department. Jenkins' contributions reflect a focus on optimizing support workflows and enhancing overall service delivery.